At a glance
Riverside, Old Greenwich, Greenwich, Cos Cob, Stamford
First Time Homebuyers, Luxury Properties, Relocation Specialist
Susan is an accomplished agent who provides the highest level of service for all of her buyers, sellers and renters. She has been named to the prestigious Real Trends America's Best List and is a recipient of the Houlihan Lawrence Platinum Award. Her success comes from being dedicated to her client's needs and working tirelessly on their behalf. Susan is a full time agent with a deep knowledge of the market. Always putting clients first, her goal is to make the entire process a positive one. She takes the time to make sure her clients are well informed and up to date, and she gets results with integrity, tenacity, and professionalism.
Susan has been a resident of Fairfield County since 2006. Having moved here from Manhattan when her daughter was a toddler, she understands the unique perspective of a young family making the transition from city to suburban living. She loves living here and is well versed in all that Greenwich,... More
Professional Awards & Achievements
Real Trends America's Best 2021 Top 1.5% in USA • Greater Greenwich Top Producer, The Real Deal • The 100, The Real Deal • Platinum Sales Award, Houlihan Lawrence - 2017, 2018, 2019, 2020, 2021
Professional Associations & Designations
Susan is a certified Pricing Strategy Advisor and a member of the National Association of Realtors, the Connecticut Association of Realtors, the Greenwich Association of Realtors, the Greenwich Multiple Listing Service and the Connecticut Smart Multiple Listing Service.
Greenwich Association of Realtors - Chairperson, Equal Opportunity Committee
Greenwich United Way - Committee Member, Annual Brew Ha Ha Fundraiser
Horace Mann School • University of Michigan
I am an attorney and have significant real estate knowledge and experience. In a nutshell, Susan is the best. Susan helped my wife and I find our dream home and ushered us through the big and small items. Whether she was showing us properties, negotiating the ultimate transaction or putting us in touch with other professionals, Susan did an amazing job. If you are looking for a broker to help find you a home or sell your existing home, there is nobody I would recommend over Susan - regardless of the size of the transaction. Bruce B.
- January 13, 2021
Susan has an excellent understanding of buyers' needs and desires. That makes her as well excellent at selling a home as she skillfully conveys to the seller her deep market analysis and the buyer expectations. She gives the client ample room to plan and prepare and is very responsive. She doesn't hover over nor pushes her clients constantly. Rather she's very soft touch, professional, respectful, diligent, and at the same time very process oriented and determined to deliver to her client 100% of their expectation through hard work and persistence. I highly recommend Susan Isaak to a prospective buyer and/or seller.
- June 6, 2021
Susan helped us buy exactly the home wanted in a very tight market. She was sharp, thorough, and thoughtful. We definitely recommend working with Susan!
- January 13, 2021
Susan was incredibly responsive and helped us schedule last minute when we asked. She was knowledgeable about the neighborhoods and pros and cons of each. She fought for us when the seller and his agent were being uncooperative and celebrated with us when we finally closed. She really made the process much easier and stress-free for us.
- November 11, 2020
Susan knows the market very well. She helped us all aspects of the transaction. The purchase was complicated, but she navigated us to go through the process and successfully closed as scheduled. We are very happy with our new home thanks to Susan!
- September 29, 2020
My wife and I are very lucky that my company set us up with Susan for our relocation to CT. She knows the market very well and educated us about the area to help us with the learning curve. Susan made the house finding, negotiation, and closing process very smooth. I would recommend Susan to any friends, family or co-workers who might be looking to move/relocate to CT. Thank you Susan!
- November 4, 2019
As first time home buyers who were moving out of NYC and to the suburbs, Susan was a great realtor for us! She spent our first appointment together familiarizing us on the various neighborhoods within Greenwich. After that she spent almost every weekend with us thereafter looking at an exhaustive list of houses - sometimes going back to the same listings a few times if we wanted to! She was always available on short notice and more than willing to spend the time with us needed to find our perfect first home. Her feedback was always candid and she genuinely understood what our needs were while also sharing her own thoughts given her expertise on the Greenwich area. In her words, she was willing to "spend years" looking a the houses with us if that's what it took to make sure we found "the one"! When it came to the negotiating process, we had absolute confidence that we were well represented. The result was a successful closing on what we truly believe is a house we will spend many, many happy years in with infinite expansion opportunities down the line. While we were in contract, she also patiently and promptly spent time answering our various questions and/or setting up meetings with contractors, etc. We will surely be keeping in touch with her as a great source of knowledge but also as someone who is fun to spend time with!
- May 20, 2019
Susan was an absolute pleasure to work with! We can't say enough positive things about our experience with her. We were moving from out of state and she guided us on an extremely informative and thorough tour of the area. She was always accessible and responsive to our needs throughout the process. We changed courses several times along the way. However, Susan showed unending patience and supported us at every step until we found our house. Susan is a wonderful person overall! She is incredibly patient, knowledgeable, warm,and professional. Although we are beyond thrilled that she helped us find our home, I am going to miss house hunting with her. She is just a fun and sweet person to be around, in addition to being great at her job. We cannot thank her enough and highly recommend her 100%!!
- February 2, 2019
Susan was an incredible realtor for us. She guided us to purchase our first home with patience and competence, and when we had to unexpectedly find a renter for our place within a month, she found us a terrific tenant at a full price offer within 24 hours. She is responsive, helpful, and a completely reliable resource during a stressful time. And beyond all that, she's warm, friendly, and fun to work with. I can't recommend her enough.
- May 22, 2018
We can't say enough good things about Susan. Coming from NYC, we didn't know much about Greenwich. Susan spent over 3 hours with us our first day there showing us the different areas so we could get a feel for what neighborhood would be best for us. She is very knowledgeable about the community and very quickly realized the types of homes and the community in Greenwich that were of interest to us. Over the months of our home search, she was always responsive and had infinite patience with us while we looked at numerous properties. You end up spending a lot of time with your broker looking for a home and Susan couldn't be easier to be with. She is very friendly and just a pleasure to be around. I would highly recommend Susan to anyone looking for a house. We are so thankful that she helped us find ours.
- February 18, 2018
We worked with Susan in buying our first home in Connecticut during the first and second quarters of 2017. We were moving from NYC to Connecticut and needed someone who could guide us to neighborhoods that best fit our needs and who also had an expert knowledge of the real estate market. Susan exceeded our expectations. She was extremely organized, very professional, and had excellent knowledge of the current real estate market in Connecticut. She worked tirelessly with us for several months until we found the right home. She also proved to be an excellent negotiator and was instrumental in getting us the home that we now love. We had worked with other brokers in NY before when buying and selling our coop and by far Susan was head and shoulders above them. We felt that she really, really listened to our needs and then tailored a plan of action based on those needs to not just find us the perfect house but the perfect home. To anyone in need of a great real estate agent look no further than Susan! She is truly great at what she does.
- January 7, 2018
Susan is relatively new to the RE profession but has quickly demonstrated a keen ability to translate what are obviously core personal traits - intelligence, drive, empathy, honesty and strategic thinking - into rapid success. With our recent sale there were numerous challenges along the way and Susan handled them with aplomb, never losing her sense of humor, while keeping counter-parties on point. At certain forks in the road, being a great sounding board as well but unafraid to say "not sure" and get further opinions (many agents have terrifying egos and won't ask for help to the harm of the clients). Over the years we have worked with other agents and also sold direct FSBO, but for any residential transaction in or around lower Fairfield we will now turn to Susan Isaak every time!
- December 20, 2017
Susan was incredible to work with in finding us our new home. We met Susan when we were just getting to know our future town and we enjoyed working with her every step of the way. She is everything we hoped our broker would be-knowledgable, patient, direct, and responsive. On top of all of her strong brokerage skills, she is also incredibly easy to get along with which made the process all the more enjoyable.
- December 10, 2017
Susan was the key to our successful relocation from the West Coast to Old Greenwich. We had only 4 days to find a home while on a home-buying visit, but she made it happen! Susan helped us to think realistically about our wants and needs, worked overtime to make sure we saw all of the houses we were interested in, and guided us through an intense and time-sensitive buying process. Her expertise, attention to detail and good counsel (not to mention good humor!) resulted in a successful offer and on-time closing. We highly recommend Susan to anyone wanting to buy or sell a home.
- November 11, 2017
I could not say enough good things about Susan and not only about her professionalism but also her willingness to be sure I found the perfect fit as a first time homebuyer! She has great recommendations and was always available to show me all listings I was interested in. She is a real gem! Anyone should be honored to work with her!
- August 11, 2017